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The Role of Customer Success in Your Product Journey

Published on 17th March 2017 at 18:08 by Liam Nicholls

The Role of Customer Success in Your Product Journey

Every tech company seems to have a Customer Success team, but despite widespread popularity, there continues to be misconceptions about what Customer Success actually does.

So what is Customer Success? How can Customer Success assist you in your customer journey?

A Customer Success team’s primary responsibility is to…

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Configuring OpenAsset: Building a Successful Keyword Structure

Published on 9th March 2017 at 15:28 by Jason Janicki

Configuring OpenAsset: Building a Successful Keyword Structure

Searching and finding files is one of the most important functions of OpenAsset. Prior to using OpenAsset, many of our clients managed images in a folder structure where the metadata is limited to filenames and folder names, which is difficult to scale as a means of managing and finding files. With OpenAsset, you have…

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How Connected is Your DAM?

Published on 7th February 2017 at 14:59 by Roger Erra

How Connected is Your DAM?

Our recent research shows that digital asset management solutions are gaining popularity in the AEC world. And for good reason. By providing a central, single repository for a firm’s rapidly expanding library of all digital assets—including project images, video, floor plans, elevation drawings, logos, and…

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4 Phases of DAM Onboarding

Published on 14th July 2016 at 20:24 by Nikki Dever

4 Phases of DAM Onboarding

Congratulations on selecting a DAM system! DAM makes it easy to upload, tag, and find digital image assets. Now it’s time to get your system up and running. We lead our clients through a 4 step onboarding process to get their system set up as quickly and efficiently as possible. Through the onboarding process you’ll add…

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