Join our Growing Team!

Customer Support Engineer (London)

Posted on 01 June 2017 at 17:39

About Us

OpenAsset, created by Axomic, is the leading digital asset management system in the Architectural, Engineering and Construction (AEC) industry. We help the world's best companies build libraries of digital resources.

With offices in London and New York, Axomic is a vibrant and fast growing software company. We’re a team of 30 people with over 500 clients. We’re looking for a smart, friendly and motivated person to join our team as a Software Support Engineer based in our Shoreditch office in London.

Our Support Engineers:

  • Aren’t your typical technical support folks. You aren’t telling people to refresh their browser or where to click. It is much more technical than that.
  • Develop scripts to migrate client images into OpenAsset
  • Script custom InDesign and PowerPoint templates that integrate with OpenAsset
  • Help our clients use our REST API to integrate OpenAsset with other solutions
  • Troubleshoot server side, end user and code base issues
  • Own and manage client support tickets through to resolution and to the client's satisfaction
  • Communicate clear and concise answers to complex technical questions
  • Work closely with OpenAsset Account Managers to maintain client satisfaction
  • Identify areas of improvement within the product and communicate them to the product development team

What technologies do we use?

  • The OpenAsset System (our amazing product) is a web-based LAMP/WAMP product. The front end is HTML5, with heavy use of ReactJS, Flux, and jQuery.
  • .NET/C# is used in a number of places, from server side processing to desktop plugins and API test code.
  • Data is stored in a MySQL database.
  • We have mobile apps for iOS (Objective-c and Swift) and Android.
  • OpenAsset is offered as both a Cloud (Amazon’s AWS infrastructure) and an on-premise solution (installed on a client server).

You should be:

  • A college graduate with a degree in Computer Science or related field
  • Comfortable navigating Windows and Linux server platforms
  • Experienced in querying MySQL databases
  • Skilled in scripting in any number of languages (bonus points for PERL)
  • Good at understanding and explaining networking concepts
  • Great at communicating clear solutions to complex technical questions (bonus points for prior customer facing experience)
  • Friendly, motivated and a great team player. You’ll need to thrive in our 'start up' feel. All for one and one for all! – That’s how we roll here!

Great Opportunities for Growth

Our Support Engineer position is the gateway to the technical side of our company.

Interested in joining our awesome development team? The Support Engineer role is how you get your foot in the door. Our VP of Engineering, VP of Technical Operations and most of our software and operations developers all started out as Support Engineers. Or you may love the support side and that’s great too! 

Interested in growing into a leadership position within our Customer Success team? The Support Engineer role is a great place to start. You’ll learn the ins and outs of the product and our client base.

We offer a competitive salary, 25 days holiday per year (rising to 30 days with service) + bank/public holidays, a modern and fun office with great transport links, casual dress code, free fruit and the chance to get involved in new and exciting technologies.

If you’re really excited right now and this sounds like you, apply with a CV and a brief covering letter, outlining why you would make a great addition to our team. Tell us about your techy-ness and any projects/new exciting technologies you are currently playing with! Your tech enthusiasm and geekiness will excite us. If you don’t tell us, it’s unlikely we will take your application further.

Please send your CV and Covering Letter to

Applicants must have the legal right to work in the UK.

Software Engineer - Cloud Operations Team (London)

Posted on 19 May 2017 at 14:20

We’re looking for a full-stack software engineer to join our Cloud Operations team and build microservices that integrate with our OpenAsset product. We run in AWS and mainly use Python and Node.js.

Main responsibilities

  • Design, develop and maintain services to integrate into our OpenAsset product.
  • Create stand-alone applications for internal use.
  • Work on system integration projects.
  • Develop automation tools, frameworks and procedures to manage deployment & configuration across production and staging cloud environments.

You must be

  • An experienced full-stack software engineer who is always looking to further their skill set.
  • Able to learn quickly and have a passion for new technology.
  • Someone who has a high attention to detail.
  • Able to tackle difficult technical and non-technical problems and follow through to resolution both independently and as part of a team.
  • A strong collaborator with great written and verbal skills.
  • Able to work closely with other technical and non-technical teams on projects.

You must have

  • A solid track record of working with Python or Node.js.
  • Experience of working with REST services.
  • Experience of writing unit tests.
  • A good working knowledge of SQL or NoSQL databases.

It’s a bonus if you have

  • Designed and created REST services.
  • Experience using CI/DevOps tools platforms (e.g. CircleCI, Chef, Puppet, Ansible).
  • Experience of automating the deployment of code to cloud infrastructure services (e.g. AWS, Microsoft Azure or Google Cloud Platform).
  • Experience working with PostgreSQL or Golang.

We are constantly experimenting with new technologies, so tell us about the tech you’ve used and would like to use. Why not tell us about any projects / new exciting technologies you are currently playing with (even better if they are from the list above) if you want to stand out!

If you’re really excited right now and this sounds like you, apply with a CV and a covering letter, outlining why you would make a great addition to our team to

Other Details

Salary is £40k – £60k dependent on skills & experience.
Applicants must have the legal right to work in the UK.
If you do not hear from us within two weeks then your application will have been unsuccessful on this occasion.
No recruitment agencies! If you call us we will make you read this paragraph back to us!

Product Manager (London)

Posted on 19 May 2017 at 14:16

We’re looking for a Product Manager to join our team and drive the roadmap of our industry leading SaaS product. You’ll get to “own the product” and be central to a growing London & New York tech company.

Main responsibilities

  • Agree product priorities with Sales, Marketing & Customer Success
  • Coordinate with Eng and Ops to assess technical feasibility of new features
  • Planning & communication of the product roadmap, including producing resources
  • Outreach with clients to gather feedback on current & future features
  • Manage freelance or in-house UX / UI designers
  • Setup and curate a public feature request discussion forum

You must be

  • An experienced Product Manager looking for a fun new challenge
  • A strong collaborator with great written and verbal skills
  • Good at keeping multiple balls in the air under pressure
  • Able to understand the software challenges involved in building new features
  • Knowledgeable about SaaS / Cloud

You must have

  • An eye for good design and UX
  • Experience with product planning tools
  • Have a passion for new technology
  • High attention to detail

It’s a bonus if you have

  • Ability to get your hands dirty tweaking and polishing UX / UI designs
  • Experience with Sketch or similar design tools
  • A background in coding (although you won’t be doing any yourself in this role)
  • Experience in Enterprise SaaS software product management

If you're really excited right now and this sounds like you, apply with a CV and a covering letter, outlining why you would make a great addition to our team to

Other Details

Salary is dependent on skills & experience.

Applicants must have the legal right to work in the UK.

If you do not hear from us within two weeks then your application will have been unsuccessful on this occasion.

(2) Sales Development Representative (NYC)

Posted on 11 May 2017 at 13:27

We’re looking for an entry level go-getter who wants to learn about, and be part of, a best of breed sales process. As a Sales Development Representative, you will gain top notch business, sales, and customer relationship experience. This is a great opportunity to show your smarts, and move your way up the sales ladder. You will learn about our product, the ins and outs of cutting edge Business to Business (B2B) sales strategy, marketing automation, pipelines and pitches, and will be rewarded for your successes.

You’ll join a diverse team of bright, sales professionals while having the unique luxury of also having a fun startup environment with loads of growth opportunity. Your mission, if you choose to accept it, will be to zero in on target companies and establish initial points of contact with prospective customers before converting them to OpenAsset clients.

The ideal candidate should be a recent college graduate with excellent communication skills and the ability to thrive in a challenging, fun work environment.  You are also very tech savvy, comfortable working towards targets and have an interest in sales. We’re looking for someone who wants to have a direct impact on the growth of our company.

What You Need for this Position

  • Bachelor's degree with strong academic credentials
  • 0-1 years of sales experience
  • Strong sense of initiative and tenacity
  • Ability to work within a team to achieve goals
  • Strong researching skills (you probably like detective shows)
  • Excel at developing relationships over the phone
  • Must be passionate, persistent, personable, resourceful, driven and detail-oriented


  • Serve as the first point of contact and provide product information to prospective customers
  • Conduct high level conversations with senior executives in prospect accounts
  • Lead identification and qualification
  • Partner with senior sales team to achieve new business quotas
  • Assist marketing with campaign strategies

About us

Axomic is a small (35 people), successful, and growing software startup focused on helping the architectural, engineering and property world organize and use their digital assets (images, videos etc). We started in the UK and brought the show to the US, where our domination continues. We have over 500 clients globally and have about 300 US companies (including the biggest practices in the world) and have lists of others waiting to be captured.

We offer competitive salary packages, an extensive benefits package for all full-time employees, including medical, dental, vision, bonuses, We also offer (20) days of Paid Time Off (PTO) for full time employees and we recognize (10) paid company Holidays.

To apply

Please send your resume and a brief cover letter-- telling us why you are interested in this role.  Tell us what you’d like to be doing in 4 years from now, and if you have some sales experience – brag about what you achieved. Make sure you tell us all the above for your application to be considered.

No recruitment agencies please.