Join our Growing Team!

Software Support Engineer (NYC)

Posted on 24 March 2017 at 18:35

OpenAsset, created by Axomic, is the leading digital asset management system in the Architectural, Engineering and Construction (AEC) industry. We help the world's best companies build libraries of digital resources.

With offices in London and New York, Axomic is a vibrant and fast growing software company. We’re a team of 30 people with over 500 clients. We’re looking for a smart, friendly and motivated person to join our team as a Software Support Engineer (Entry Level) based in our Midtownoffice in New York City .

Our Support Engineers:

  • Aren’t your typical technical support folks . You aren’t telling people to refresh their browser or where to click. It is much more technical than that.
  • Develop scripts to migrate client images into OpenAsset
  • Script custom InDesign and PowerPoint templates that integrate with OpenAsset
  • Help our clients use our REST API to integrate OpenAsset with other solutions
  • Troubleshoot server side, end user and code base issues
  • Own and manage client support tickets through to resolution and to the client's satisfaction
  • Communicate clear and concise answers to complex technical questions
  • Work closely with OpenAsset Customer Success Managers to maintain client satisfaction
  • Identify areas of improvement within the product and communicate them to the product development team

What technologies do we use?

  • OpenAsset (our amazing product) is a cloud-based SaaS solution . The front end is HTML5 , with heavy use of ReactJS, Flux, and jQuery
  • .NET/C# is used in a number of places, from server side processing to desktop plugins and API test code
  • Data is stored in a MySQL database
  • We have mobile apps for iOS (Objective-c and Swift)

You should be:

  • A college graduate with a degree in Computer Science or related field
  • Comfortable navigating Windows and Linux server platforms
  • Experienced in querying MySQL databases
  • Skilled in scripting in any number of languages (bonus points for PERL)
  • Good at understanding and explaining networking concepts
  • Great at communicating clear solutions to complex technical questions (bonus points for prior customer facing experience )
  • Friendly, motivated and a great team player. You’ll need to thrive in our 'start up' feel. All for one and one for all! – That’s how we roll here!

Great Opportunities for Growth! Our Support Engineer position is the gateway to the technical side of our company.

If interested in joining our awesome development team?

The Support Engineer role is how you get your foot in the door. Our VP of Engineering, VP of Operations and most of our software and operations developers all started out as Support Engineers.

Interested in growing into a leadership position within our customer facing Customer Success team?

The Support Engineer role is a great place to start. You’ll learn the ins and outs of the product and our client base.

We offer:

  • A competitive salary
  • 20 days paid time off per year + federal holidays (UK style!)
  • Great health benefits
  • Commuter benefits
  • A fun office with casual dress code and open fridge (free fruit, soda & other beverages)
  • All this within a world class company, with a proven track record in the design, implementation and delivery of industry leading digital asset management solutions.

Job Type: Full-time

Required Education: Bachelor's Degree

Front-end Engineer (London)

Posted on 25 October 2016 at 10:24

Axomic is market leader in DAM software primarily aimed at the Architecture, Engineering and Construction sectors. Since the launch of our OpenAsset product in 2004 we've established a proven track record in the design, implementation and delivery of world class digital asset management solutions.

We are looking for a talented Front-end Engineer to join our amazing global Software Engineering team.  The position is based at our London office situated in the heart of East London’s Tech community near Old Street roundabout.

About You

We’re looking for a full-time front-end engineer with strong experience in building single page web applications.

  • You are somebody who:
  • Has deep understanding of JavaScript, HTML5 and CSS
  • Can demonstrate experience with ReactJS/Flux or similar SPA frameworks
  • Has knowledge of interfacing with RESTful APIs
  • Possesses a keen eye for detail and is passionate about producing great UX

Our Front-end Tech stack

  • Webpack
  • Babel (ES2015+)
  • ReactJS + (Flux / Redux)
  • Modular CSS (Autoprefixer + SASS)
  • Hot module reloading and other development niceties

About Us

Our rapidly growing client list includes over 500 architecture and engineering firms all over the world. Most of our infrastructure has been moved into the cloud to keep us agile, as we continue to expand globally (GitHub, Google Apps, Amazon AWS and Salesforce etc).

We offer a competitive salary, 25 days holiday per year + bank/public holidays, a modern and fun office with great transport links, casual dress code, free fruit and the chance to get involved in new and exciting technologies.  Oh yes and we have a pool table and a games console that gets used pretty regularly.

If you’re interested, please apply with a CV and a brief covering letter, outlining why you would make a great addition to our team. Tell us about your techy-ness and any projects/new exciting technologies you are currently playing with! We’d also love to see some of your UX/UI related work.

Applicants must have the legal right to work in the UK